Termini e condizioni del servizio

Introduction

These Terms & Conditions regulate the sale of products through the website www.chroniswatches.it. By placing an order on this website, the customer accepts the following terms.

Company Information

Chronis Watches
Website: www.chroniswatches.it
Contact email: sales@chroniswatches.it

Products

All products displayed on the website are subject to availability. Product images are illustrative and may slightly differ from the final product due to lighting, screen settings, or production variations.

Prices

All prices displayed on the website are expressed in Euro (€). Chronis Watches reserves the right to modify prices at any time without prior notice.

Orders

An order is considered accepted only after confirmation by Chronis Watches. We reserve the right to refuse or cancel any order in case of pricing errors, suspected fraud, or product unavailability. Once the product has been shipped it will not be possible to cancel the order.

Shipping

Orders are shipped after payment confirmation. Delivery times (aprox. 10 days for Italy, 20 days for Europe and 30 days worldwide) are indicative and may vary depending on destination and courier service. Chronis Watches is not responsible for delays caused by couriers or force majeure events.

Shipping costs are calculated during checkout and are borne by the customer unless otherwise specified.

If the receiver, refuses delivery an order, for any reason not attributable to the company, the package will consequently be considered abandoned and will most likely be disposed of by the courier company. In this case, the order will not be considered eligible for a possible refund by the company.

Returns & Right of Withdrawal

Customers have the right to return purchased products within 15 days of receipt, without providing a reason.

To request a return, the customer must contact:
sales@chroniswatches.it

Returned items must be unused, in original condition, and shipped in the original packaging.  It is required to use a tracking-enabled shipping service and use one of the major couriers such as: (UPS, DHL, BRT, etc.)

Return shipping costs are borne by the customer.

Once the returned item has been received and inspected, Chronis Watches will issue a full refund of the amount paid for the product. Products be returned damaged, used or not in its original condition will not be accepted.

As packages are shipped from Italy, if the product is destined outside of the European Union, the customer may be subject to requests for payment of import duties and taxes once the shipment reaches the country of destination. The demand may come from the courier on behalf of the government of the country of destination or from the government authorities as customs policies differ from country to country.

Please be aware that international shipments may, on a random basis, be subject to cross-border inspections by local customs authorities.

In case of international orders shipped DDP (Delivered Duty Paid), any import duties, taxes, or customs fees paid by Chronis watches on behalf of the customer at the time of the original shipment will be deducted from the refund amount in case of a return.

Warranty

All watches sold on www.chroniswatches.it are covered by a 2-year international warranty against manufacturing defects.

The warranty does not cover:

• normal wear and tear
• accidental damage
• misuse or improper handling
• water damage beyond declared specifications
• unauthorized repairs or modifications

Privacy & Cookies

The website may use cookies and similar technologies to improve browsing experience and website functionality.

Personal information provided by customers is used for order management and delivery, customer support, and legal obligations, in accordance with our privacy policy.

Payment methods and customer data

Chronis watches accepts the following payment methods: Paypal or Bank Transfer. More details are sent via email to customers. We do not store or share credit card details in accordance with our privacy policy.

Intellectual Property

All content on www.chroniswatches.it including logos, texts, graphics, images, and website design are the property of Chronis Watches and may not be copied, reproduced, or distributed without written authorization.

Contact

For any information or assistance:
sales@chroniswatches.it